Return & Cancellation Policy

At PURALIFE Products, we want you to be completely satisfied with your purchase. That’s why we offer a 90-day money-back guarantee. Please review our policy details below.

Returns:

Eligibility:

• Returns must be initiated within 90 days from the date of purchase.
• Items must be in their original condition and packaging.

How to Initiate a Return:

• Contact our Customer Service team at support@puralife.com.
• Provide your order number and reason for the return.

Return Shipping:

• The customer is responsible for the return shipping costs.
• Use a traceable shipping method to ensure the item arrives safely. We are not responsible for items lost or damaged in transit.

Refund Processing:

• Once we receive your return, please allow 1-2 business days for processing.
• After processing, we will issue a refund to your original payment method.
• You will receive an email notification once your return has been processed.

Order Cancellations:

• Orders can be canceled as long as they have not been shipped.
• To cancel an order, please contact us as soon as possible.